shipping + returns
All orders will be processed and sent out within 1-2 weeks of order.
All shipping and handling costs are passed through to the wholesale partner for wholesale orders. Shipping costs for wholesale orders will depend on the order quantity and will be determined at the time of purchase and included on the final invoice. DHL: 3-5 day transit time required. Cost is $18/first lb. and $2/lb. after. You will be given a quote upon receiving confirmation of order.
Easy Returns & Exchanges
We value your partnership and want you to be completely satisfied with your order. If you are unsatisfied for any reason or the merchandise is defective, please let us know. In the event one of your customers would like an exchange or refund due to manufacturer error, Sa Voix will replace the defective merchandise within 45 days of the original purchase date.
We believe in the potential of our partnership and will work with you to understand and share our story and merchandise creatively. Thank you for your support of our social business development in Haiti. We truly appreciate you, your voice and your part of this story unfolding for Sa Voix.